We do no offer refunds, returns or exchange unless the product is faulty or damaged.
IPL hair removal product will differ from individual to individual and will be different depending on the skin tone, hair colour, hair growth cycles, the quantity of times it is being used and the way your body responds to IPL. Go Bare does not guarantee the results of the IPL hair removal product and therefore are not able to refund any purchases unless the product is faulty.
Go Bare has a 12-month period warranty for faulty handsets. If your product is defective and you require a replacement, you must first email firstname.lastname@example.org and describe your problem.
You have 12 months from the date ordered, to process a warranty application.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.